App / Mobile
Your account data on sloto69 belongs to you — we collect only what we need to run your account, process payments through DANA, OVO, and GoPay, and deliver support when you need it. This policy explains exactly what we gather, how it is stored, and what choices you have.
When you open an account on sloto69, we collect the information you provide at registration — your name, contact details, and the e-wallet or bank credentials you link for deposits and withdrawals. Payment data connected to DANA, OVO, GoPay, ShopeePay, and Bank Transfer is recorded at the transaction level so your wallet history stays accurate and disputes can be resolved. We also collect device and session data — the type of device you use, browser session identifiers, and connection timestamps — because this helps us detect unusual account activity and keep your session secure. We do not collect more than is needed for these purposes. Cookies on the site track navigation behaviour only, not personal identity details; you can review cookie settings in your browser. If you use our live chat or email support channel, the conversation is retained so our team can follow up correctly. Data retention periods depend on applicable local law and regulatory requirements in eligible regions. We do not sell your personal data to advertisers or unaffiliated third parties. Any third-party service we engage — such as a payment gateway processing your DANA or OVO transfer — receives only the minimum data required to complete that specific function.
This policy applies to all activity on sloto69 and to accounts created through this domain. Access and data rights depend on local law and are available where local law permits. Four areas sit within the scope of this document.
Any data you submit when creating or updating your sloto69 account — login credentials, contact details, identity verification documents — falls within this policy. You have the right to review and correct this data through your account settings.
Transaction records for deposits and withdrawals processed via DANA, OVO, GoPay, ShopeePay, or Bank Transfer are retained under this policy. These records are visible in your account dashboard and are not shared beyond what payment processing requires.
Session logs, navigation paths, and in-lobby interactions on sloto69 are covered here. We use this data only to improve account functionality and detect irregular activity — not for advertising profiling outside the platform.
External services linked to your account — including payment gateways — operate under their own privacy terms. This policy does not extend to those third-party terms. We recommend reviewing the privacy terms of any payment provider you use alongside sloto69.
You have concrete choices about your data on sloto69, and exercising them does not require legal expertise — just follow the account paths described below. Your rights apply where local law in Indonesia and other eligible regions supports them; we will confirm the applicable scope when you make a request. Requests are handled through our support channel, and we aim to respond with clear confirmation of what action has been taken. We do not charge a fee to process a standard data request.
Log in to your sloto69 account and open the account dashboard. Transaction history, linked payment methods such as DANA or OVO, and session activity are all visible there without needing to contact support first.
If your registered name, contact email, or linked wallet details are incorrect, go to account settings and update the relevant field. For identity-verified details, raise a correction request through our support channel with the accurate information attached.
Any question about how your data is stored, for how long, or who has accessed it can be sent to our support team via live chat or email. Describe the specific data point or transaction you are asking about so we can respond precisely.
If you want to understand what data sloto69 holds on your account, or request deletion where local law permits, contact support directly. We will confirm what data exists, what is retained by legal obligation, and what can be removed.
Privacy-related questions about your sloto69 account can be directed to our support team through any of the channels below. When you contact us, include your registered account email and a clear description of the data question or correction you need. This helps us locate your record and respond without unnecessary back-and-forth.
Open the live chat window on sloto69 while logged in to your account. This is the fastest path for questions about your transaction records or linked payment details such as DANA or GoPay.
Send your data question or correction request to our support email address listed in the Help section of your account dashboard. Include your account email so we can match your record correctly.
Many data requests can be handled without contacting support at all. Log in and open the account settings page to review linked payment methods, update contact details, and check current session activity directly.
We approach data handling as an operational responsibility, not a checkbox. The following four areas describe how your information is managed from the moment you create an account to the moment you request that something changes.
Session cookies on sloto69 track navigation behaviour so the site remembers your position in the lobby between pages. They do not capture payment credentials. You can adjust cookie preferences in your browser settings at any time without losing your account access.
Account login activity is monitored for unusual patterns — for example, a login from an unrecognised device or an unexpected change to a linked payment method like OVO or ShopeePay. If something looks irregular, your account may be flagged for verification before the action proceeds.
We keep account and transaction records for as long as required by applicable law in eligible regions. Once the retention period has passed and no legal obligation remains, data is deleted or anonymised. The current retention status for your account is not displayed in the dashboard, but you can request it via support.
When this policy changes in a material way, we will update the version date shown at the top of this page. Continued use of your account after an update indicates that you have reviewed the revised terms. For significant changes, we will notify you through your registered email address.
Below are the questions we hear most often about data and privacy on sloto69. If your question is not answered here, contact our support team through live chat or the email address shown in your account dashboard.
We collect the details you enter at registration — your name, contact email, and the payment method you link, such as DANA or OVO. We also record device and session identifiers to monitor account security. No additional data is collected without your input.
Transaction records — amounts, timestamps, and the payment method used, such as GoPay or Bank Transfer — are retained in your account history. Full payment credentials are handled by the relevant payment gateway and are not stored in full on sloto69's systems.
Yes. Log in to your account and open the dashboard to view transaction history, linked payment details, and session activity. If you need a broader record of what data we hold, contact support through live chat or email with your registered account email as a reference.
For standard details like your contact email, go to account settings and update the field directly. For verified identity information, raise a correction request through our support channel and provide the accurate details. We will confirm once the change has been made.
We share data only with third parties that perform a specific function for your account — for example, a payment gateway processing your DANA or ShopeePay transaction. We do not sell personal data to advertisers. Third-party services operate under their own privacy terms.
Account and transaction data is retained for as long as required by applicable law in eligible regions. Once the legal retention period ends and no obligation remains, data is deleted or anonymised. Contact support to ask about the retention status of your specific account.